YOUR MOST COMMON QUESTIONS

I NEED AN ADVICE

Contact us on 09 80 82 01 39, Our team will be happy to inform you and help you.
You can also send a message via the Contact form

MANUFACTURING AND MATERIALS

Our collections are created, designed and manufactured in France, in our workshop in Meudon in the suburbs of Paris. We manufacture our collections in small series and remanufacture as and when required.
Do not hesitate to contact us for more information:
Ask your questions via our contact form
Call us at the workshop 09 80 82 01 39
You can also make an appointment and come and meet us at the workshop.

We buy our materials from our Italian suppliers, selected from among the Italian and French weavers of French haute couture houses.
We also buy from them, when possible, end-of-series fabric rolls for upcycled limited series.
We also buy small quantities of some materials in Japan from very high-end weavers for their incomparable know-how and also by upcycling vintage Japanese kimonos in small series.

WHERE TO TRY ON YOUR COLLECTIONS?

You can try our collections at the workshop by making an appointment on 09 80 82 01 39 or via our Contact form

We regularly organize ephemeral sales, sales events or pop ups in France and in the Provinces: Subscribe to our newsletter to be informed. For a first subscription to the newsletter you will receive a 10% discount

DELIVERIES AND RETURNS

You have several delivery options depending on your place of residence

See our delivery conditions

You can return your product if it does not meet your expectations.

See our Returns and Refunds Conditions

ATTENTION :

Certain conditions must be met:
- The product must not have been worn,
- The product must always have its label attached and must be returned protected in its original packaging.
An item returned without complying with the stated conditions cannot be exchanged or refunded.

FAQs

FAQ - Frequently Asked Questions

Discover the questions our customers ask most often and our answers. Our chatbot will allow you to complete if you have specific questions, we will answer you as soon as possible.

What is an FAQ?

Literally FAQ is the abbreviation of Frequently Asked Questions. Behind this barbaric name are all the recurring questions that our customers ask us.

How to use our FAQ

You can type the keywords of your questions and choose the question that best answers your problem. Or ask your question directly.

If, however, you do not find an answer to your questions, we invite you to consult the chatbot online, this chatbot is relayed by our daytime operators who will answer you as soon as possible. You can also leave your contact so that we can contact you in case of unavailability. Do not hesitate to contact us.